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Author Topic:  Help Once a upon a fairy love tail  (Read 2532 times)

HaleExplosive

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on: May 26, 2015, 08:01:52 PM
Hey, so recently i lost my phone, and with my luck, i never am going to get it back.

I was in the process of backing up my data, mostly my games. but for some reason my device never saved my screenshots to my dropbox. I would just drop the game, but i invested money into it so, you can see my dilemma.

So I lost my log in for Once upon a fairy tail, and was wondering if contacting them would be good? i've never had a problem till now, so i was wondering what the process was, because they dont have an option to help with lost login information.

so any tips, would be much appreciated, thanks.

Linkback: https://kokoro-cafe.net/index.php?topic=1514.0


Arisa-chan

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Reply #1 on: May 27, 2015, 02:23:09 AM
Have you ever registered your password and sent it to your email before?


HaleExplosive

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Reply #2 on: May 27, 2015, 03:11:45 AM
I did register my password. I just don't have the import data code. Was wondering if they could help me or not.


Arisa-chan

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Reply #3 on: May 27, 2015, 10:37:48 AM
If you've been registered before, have you sent that code and password to your email? Because there's option to send it to your mail, so once you forget your code, you can always look at your mail back

But, in case you're not doing that, you might try to send mail to their customer service
Although, I'm not so sure if telling your route, IGN and password enough to get your account back


HaleExplosive

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Reply #4 on: May 27, 2015, 11:12:48 PM
i think i did email it to myself, but i'm not sure if it was deleted or not.

I mean, i can give them my play store account report , showing when i last purchased something from them, would that help?

and when you send it to yourself does it come up as contract marriage?

cause thats the only i'm finding in all my mail.


Aiwethryne

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Reply #5 on: May 27, 2015, 11:22:27 PM
When you send yourself your backup info via email, the message is sent under whatever email address you used. Only things like inquiry responses would be associated with Arithmetic's email.
Click for my game codes
(Or go to my forum profile bio)

...REEEAAAAHH.


HaleExplosive

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Reply #6 on: May 28, 2015, 12:41:35 AM
Then i didnt send it to myself. :/ I've sent them an email, crossing my fingers hoping they can help me. i tried to find my account thru the game, but only a handful of 'Jessica's show up and none of them are mine. :/



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