Hi, I recently started playing The Cinderella Contract because my partner said it was fun (they played it several months ago). They saw me playing it and tried to redownload it, but their Import Code doesn't seem to be functional. Is there a way to fix this? They have the code and the password saved, but the game states 'Either your import code or password is incorrect' but it's the code they saved a screencap of and have an email for (and they're putting it in exactly as it was saved--uppercase and lowercase letters--so, how long do these codes last. Do they expire? :/ They wanted to show me their in-game stuff, but so far we haven't been able to get it to work.
If it helps, their phone is an Android, the same phone they originally played the game on, and they'd saved the game and uninstalled it at some point (but made the game save / import before doing that, so they could go back and still have their stuff if they wanted to play again).
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