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Author Topic:  Gree Issues?  (Read 6246 times)

midorichii

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on: January 12, 2013, 06:13:44 AM
Erm, I wasn't too sure where to put this since I can't seem to create a topic in the help section, so I apologise if I just made this in the wrong place. I was wondering if anyone perhaps knows how to prompt the upgrade window in any of the Gree games?

The gist of it is just that when I first started downloading Gree games for my phone, I started with a guest account on Ninja Love. Then I realised that I would like to keep my progress on the Gree games I download in case I ever got a new phone. I contacted the Gree customer service, and they gave me this painfully vague answer about how I needed to upgrade my account, and to do so, I had to prompt the upgrade window in one of the games. Those amazing instructions really just got me nowhere, so would anyone happen to have any suggestions? Please and thank you!

Linkback: https://kokoro-cafe.net/index.php?topic=187.0
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


kokoro-cafe

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Reply #1 on: January 12, 2013, 07:01:22 AM
I moved this topic into the Help section. It was my fault that you couldn't post in the right place, I got my permissions settings switched up.

As for your question, it's been a while since I had mine updated but when you open up a GREE game (example: Ninja Love), at the very top of the page you should see a white GREE menu bar. On the very right hand side there should be an image of a blue house.  Hit that image and it should take you into GREE's home page for the game. From there, hit the image of the 3 bars that's located on the very top left hand corner on the GREE blue menu bar. That should bring up a side menu.  Somewhere in that menu, either at the very top of it or in the settings link there should be an option to upgrade your account.
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


midorichii

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Reply #2 on: January 12, 2013, 07:17:35 AM
I tried it but it didn't work. D: There was nothing in the menu itself, and when I hit settings, I got links for profile, privacy, connected accounts, blocked users, and stream. Unfortunately, none of them gave me an update option. I've been attempting to get the upgrade window to pop up like what the customer service representative had suggested by trying to complete an action that requires an upgraded account, but nothing's been working.
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


OtomeBabe

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Reply #3 on: January 12, 2013, 07:23:11 AM
@midorichii: try to PM strawberry. You've to send an email to GREE (they have another email address regarding upgrade account) sorry, don't remember the email...
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


midorichii

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Reply #4 on: January 12, 2013, 07:29:47 AM
Okay, I'll try that! Thank you very much to both of you for helping me! :3
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


kokoro-cafe

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Reply #5 on: January 12, 2013, 07:34:32 AM
This is from a previous post by Leiocha of how she got hers to upgrade:

Quote
1st click on e home icon when bmp loads, then click on e three lines symbol on e left. Then click on your username and your page will load. Even if u are a guest user you should be 'friends' with bmp as default. Most probably that is your only friend xD. I can't remember this part too clearly cuz I was so excited when I saw e update button but I think I tried to write/post or do something w bmp as a 'friend' and they prompted me to update cuz only registered users can talk or post! Try clicking or trying to post on bmp! Or if you don't have a friend click on e official app and if u wanna add it as a friend there is this highlighted yellow part which says you have to upgrade to be able to do so. And then once u click upgrade, u will be redirected via yr browser to another page and u just follow their instructions. Need to key in your email, get confirmation by clickin e link, then key in your handphone number get e code and key in. Then it's done. Then click ok and your bump should re-load. And you can check under profile settings that u now have an account!!!! Hope this helps u all!!

I think what I did in the past was click on my username and it had an upgrade option
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


midorichii

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Reply #6 on: January 12, 2013, 07:48:25 AM
It worked! Yaayyyy! :'D Thank you very much! <3
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


kokoro-cafe

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Reply #7 on: January 12, 2013, 08:41:53 AM
No problem! Glad it worked!
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


tickles

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Reply #8 on: January 12, 2013, 01:00:12 PM
OH. I saw this late. D: But I'm glad you were able to upgrade your account already. :D I posted instructions in another post too. XD
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midorichii

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Reply #9 on: January 12, 2013, 07:14:30 PM
It's okay~ It's the thought that counts! :3 Thank you!
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kokoro-cafe

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Reply #10 on: January 12, 2013, 11:18:56 PM
@tickles lol I was actually searching for what you had posted when I found Leiocha's
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


tickles

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Reply #11 on: January 13, 2013, 08:32:26 AM
midorichii: LOL you're welcome. :D Even if I didn't get to help anymore. XD

kokoro: OH you were? XD

Well, here it is for future reference:
http://www.kokorocafe.x10.mx/viewtopic. ... 1180#p4117

I actually directed several people there already. :P Apparently my upgrading adventure is helpful to others. XD
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


MoldyBanana

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Reply #12 on: March 01, 2013, 03:38:50 AM
WEW~ thanks for this ~ I was fretting over this just a few days ago xD
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »


ichigokage

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Reply #13 on: March 02, 2013, 07:16:36 AM
Can someone please help? I'm trying to find my e-mail I use for BMP GREE so I can log in for Celebrity Darling GREE but can't find it. pretty sure its my standard e-mail but it won't send to my Yahoo.  :cry:
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »
February 17, 2013]



cassie12

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Reply #14 on: March 03, 2013, 06:33:42 PM
What is Gree's email address?
« Last Edit: January 01, 1970, 12:00:00 AM by Guest »



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